FAQ / HELP

🚚 Orders & Delivery

Q1. Mera order kitne din me deliver hoga?
➡️ Orders 24-48 hours ke andar dispatch kiye jate hain. Delivery ka time usually 5-8 working days hota hai, location ke hisaab se.

Q2. Main apne order ka status kaise check kar sakta hoon?
➡️ Jab aapka order dispatch hoga, aapko tracking link SMS/Email/WhatsApp par bhej diya jayega.

Q3. Kya aap pan-India delivery karte ho?
➡️ Ji haan, hum India ke lagbhag sabhi pin codes par delivery karte hain.

💳 Payment

Q4. Payment options kaunse available hain?
➡️ Hum UPI, Debit/Credit Card, Net Banking aur Cash on Delivery (COD) accept karte hain.

Q5. Kya Cash on Delivery (COD) available hai?
➡️ Haan, selected pin codes par COD facility available hai.

🔄 Returns & Refunds

Q6. Agar product damage ho jaye to kya hoga?
➡️ Agar aapko damaged / defective product milta hai, to aap 48 hours ke andar humse contact karein. Hum aapko replacement ya refund provide karenge.

Q7. Return policy kya hai?
➡️ Party & festival decoration items ke liye return sirf damage/defect ki condition me hi accept kiya jata hai.

📞 Customer Support

Q8. Customer care se kaise baat kar sakte hain?
➡️ Aap hume WhatsApp / Call kar sakte ho at: +91-7268055469

⭐ Quick Note

Hamari priority hai aapke celebrations ko hassle-free aur joyful banana. Agar aapko kabhi bhi koi dikkat aaye, hum turant support dene ke liye tayyar hain.